Refund policy

Refund Policy (All Sales Final)

Last Updated: February 14, 2026

Thank you for shopping with Time Is Timeless. Please read our policy carefully before making a purchase.

All Sales Are Final

All sales are final. We do not offer refunds, returns, or exchanges for any products or services purchased through our website.

By completing a purchase, you agree to this policy.

Damaged or Defective Items

If your item arrives damaged or defective, you must contact us within 48 hours of delivery at with:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

If approved, we may offer a replacement at our discretion. We do not guarantee refunds.

Incorrect Items

If you receive the wrong item, please contact us within 48 hours of delivery. We will review the issue and determine an appropriate resolution, which may include a replacement.

Order Cancellations

Orders cannot be canceled once they have been placed.

Chargebacks

By purchasing from us, you agree to contact us first to resolve any issues before filing a chargeback. Filing a fraudulent chargeback may result in being banned from future purchases.

Contact Us

If you have questions about this policy, please contact us.