Refund policy
Refund Policy (All Sales Final)
Last Updated: February 14, 2026
Thank you for shopping with Time Is Timeless. Please read our policy carefully before making a purchase.
All Sales Are Final
All sales are final. We do not offer refunds, returns, or exchanges for any products or services purchased through our website.
By completing a purchase, you agree to this policy.
Damaged or Defective Items
If your item arrives damaged or defective, you must contact us within 48 hours of delivery at with:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
If approved, we may offer a replacement at our discretion. We do not guarantee refunds.
Incorrect Items
If you receive the wrong item, please contact us within 48 hours of delivery. We will review the issue and determine an appropriate resolution, which may include a replacement.
Order Cancellations
Orders cannot be canceled once they have been placed.
Chargebacks
By purchasing from us, you agree to contact us first to resolve any issues before filing a chargeback. Filing a fraudulent chargeback may result in being banned from future purchases.
Contact Us
If you have questions about this policy, please contact us.